In-depth: 5G to redefine Telcos-System Integrator's role

The consumer market is stagnating in all geographies leaving telcos with little option but to explore new avenues of growth. Further, with 5G services being rolled out along with edge computing and network slicing, the telcos are looking to acquire professional services and IT services capabilities.

In-depth: 5G to redefine Telcos-System Integrator's role
By Gagandeep Kaur


The growing need to go beyond the commoditized voice and data services and the upcoming 5G-enabled use cases is pushing the telecom service providers to acquire System Integration (SI) capabilities to increase their revenue by offering new use cases to the enterprise segment.

Increasingly several telcos are collaborating with SIs to gain competencies to capture private networks and Internet of Things (IoT) opportunities. Several deals indicate a shift in the equation between the Communications Service Providers (CSPs) and System Integrators (SIs). For instance, recently, Telefonica Tech collaborated with tech giant Microsoft to offer private 5G and on-premise edge computing to address the requirements of the enterprise segment.

Another prominent example is the partnership between IBM and AT&T. As per this deal, AT&T gets IBM's systems integration expertise to create new services. IBM will make AT&T Business its primary provider of software-defined networking. At the same time, AT&T Business will help transform IBM's networking solutions with their latest technologies, including 5G, Edge Compute, and Internet of Things (IoT), along with multi-cloud capabilities using Red Hat.

最近,Bharti Airtelannounced a partnership with塔塔咨询服务(TCS). As per the terms of the agreement, Bharti Airtel will pilot and deploy Tata's technology as part of its 5G rollout plans. On the other hand, TCS has developed an O-RAN based Radio and NSA/SA Core and has integrated an indigenously-developed telecom stack.

Growing opportunities

“毫无疑问,电信公司需要开发系统集成功能,尤其是解决问题行业digitalisation requirements. 5G and private networks are the further motivation why many telcos across the world are trying to develop SI capabilities. In the industry digital transformation solutions, connectivity is just one of the elements," says Amresh Nandan, Research Vice President-Communications Service Provider at加特纳

The consumer market is stagnating in all geographies leaving telcos with little option but to explore new avenues of growth. Further, with 5G services being rolled out along with edge computing and network slicing, the telcos are looking to acquire professional services and IT services capabilities.

5G-enabled private networks is a key opportunity for the telcos. However, connectivity is just one of the requirements of enterprises. Businesses are looking to deploy several business applications on the communications networks, and typically, they want to deal with one vendor instead of several vendors for different components. It is here that the telcos need system integration expertise. They alone are unable to meet the needs of the enterprises. Further, with SI help, telcos can become Software-as-a-Service (SaaS) service providers, providing integrated systems and customized vertical services as needed. This way, telcos stand to expand their service portfolio considerably.

在电信公司的支持,他们有自然和独特的广告vantages in being close to data sources and scale. Further, by taking advantage of Artificial Intelligence (AI) and Machine learning (ML), the telcos can automate network operations, improve customer experience, and work on new business models that can potentially give them a competitive edge. However, all this requires extensive software skills like virtualization and orchestration, which are associated with system integrators.

"Telecom service providers are facing challenges related to lower margins and rising infrastructure costs. Hence, current networks require a revolutionary transformation with 5G, for which, it is important to manage and operate networks as a 'Software Plug and Play Platform'. System Integrators (SI) are embedded and equipped with the required software technology depth and have a strong influence on the open-source industry and innovators or hyperscalers. This enables them to act as a 'one-stop shop' for carriers' transformation requirements," says Manish Vyas, President, Communications, Media and Entertainment Business, and CEO, Network Services, Tech Mahindra.

The Internet of Things (IoT) is another area where telcos need a helping hand from the SIs. Developing IoT use cases demands a deep understanding of the enterprise ecosystem and telcos lack this. Typically, they have just provided connectivity solutions to the enterprises. They also struggle to integrate all devices as required by different use cases.

Further, the telcos are advancing to become digital service providers to meet the needs of their customers. This requires new skills like cloud computing, application integration, Big Data, automation, orchestration and network engineering. Specifically, the developing Open RAN ecosystem is software-centric and is based on the principles of virtualization and orchestration, which telcos typically don't have. It also demands skills to put together products from different vendors and these are the areas where SIs excel.

获取SI功能的挑战

但是,开发SI功能并非没有挑战电信公司。一个关键的挑战是电信公司旨在销售语音和数据等商品服务。通常,电信公司缺乏了解企业问题然后开发解决方案的心态。电信公司的流程和组织结构并不适合此。进一步增加的挑战是没有标准公式,每个企业都有其独特的要求不同。

“这是不容易为电信公司开发SI capabilities as it means developing a new practice. It calls for a solutioning mindset. Telcos are used to selling commoditized services and typically don’t have the mindset to develop differentiated solutions for different enterprises and industry verticals,” explains Nandan.

Verizon,,,,Orange Business Services (OBS), and AT&T are some of the telcos that have taken the lead in developing SI capabilities to address the demands of the enterprise segment. It is for this reason that we are witnessing a greater collaboration between CSPs and SIs.

系统集成器和电信公司之间主要开发了三种参与模型。首先是电信公司与SI合作将新服务带入市场的地方。系统集成器总是在这方面起着至关重要的作用,而电信公司失去了与客户的直接联系。

第二个模型是电信公司扮演主导角色,并且是面向客户的合作伙伴。电信公司需要此竞标来竞标他们需要证明SI功能的大笔交易。最后,第三个模型是电信公司努力建立内部SI的能力来解决发展中的市场机会。

电信公司所采取的道路在很大程度上取决于其自身的野心,战略及其在市场上的地位。Orange Business Services和NTT是第三种类型的示例,CSP正在开发自己的SI功能。

"Carriers are engaging SIs in multiple ways - as solution providers, infrastructure partners and ecosystem enablers. In future, as networks become more flexible and software-driven, continuous integrators will be the key players in managing network lifecycle and launching new services while eventually evolving into trusted business partners," says Vyas of Tech Mahindra.

随着我们的发展,SIS和CSP之间的合作与合作可能会增加。结果,随着电信公司和SIS试图找到合适的拟合度,可能会开发几种型号。预计印度电信公司还将与SIS合作,从企业领域增加收入。Airtel-TCS交易可能只是印度市场中许多此类交易中的第一笔交易,因为其他服务提供商还开始采取措施以获得SI能力来攀登价值链并满足企业部门的需求。

(Gagandeep Kaur is a New Delhi-based independent telecom journalist)

Ceragon说,随着印度电信公司为5G推出准备,收到了第2季度超过3500万美元的后续订单

根据该公司,三月份进行的频谱拍卖是,需要进行工作和研究工作的工作,以及支持5G的准备工作的准备工作,以作为运营商的驱动因素,以便为运营商提供驱动因素扩展他们的网络。



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\"In-depth:
By Gagandeep Kaur <\/strong>

The growing need to go beyond the commoditized voice and data services and the upcoming 5G-enabled use cases is pushing the telecom service providers to acquire System Integration (SI) capabilities to increase their revenue by offering new use cases to the enterprise segment.

Increasingly several telcos are collaborating with SIs to gain competencies to capture private networks and Internet of Things (IoT) opportunities. Several deals indicate a shift in the equation between the Communications Service Providers (CSPs) and System Integrators (SIs). For instance, recently, Telefonica Tech collaborated with tech giant Microsoft to offer private 5G and on-premise edge computing to address the requirements of the enterprise segment.